Worker compliance register
Track NDIS worker screening, police checks, WWCC, first aid, manual handling, medication training, insurance, and expiry dates. Know who is missing what before a shift is offered.
Victorian NDIS audit-readiness
Know what is missing before your auditor does.
Care Trail is an operations workspace for Victorian NDIS providers. Organize worker records, service agreements, incidents, complaints, and policy reviews — and export a clean evidence pack when you need it.
Audit Readiness Dashboard Live view
4 Expiring in 30 days
12 Missing evidence
2 Open incidents
3 Policies due
Workers with evidence gaps
James W. NDIS worker screening Missing
Aisha R. First aid certificate 12 days
Chen M. Manual handling training Missing
+ 9 more items across workers, agreements, and policies Export pack ready
3,026 Active Victorian NDIS providers as at March 2026.
1 Jul 2026 SIL registration obligations tighten under updated NDIS practice standards reform.
6 weeks Concierge pilot to import records, configure reminders, and export an audit pack.
0 Legal advice, compliance certification, or audit guarantees. This is an evidence organizer.
One view of every compliance gap.
Care Trail surfaces what is expiring, missing, open, and overdue — across worker records, service agreements, incidents, complaints, and policies.
Worker / record Check or item Due / expiry Status
James W. NDIS worker screening Overdue Overdue
Aisha R. First aid certificate 12 days Expiring
Chen M. Manual handling training Missing Missing
Priya N. Police check 24 days Expiring
Oscar T. Service agreement – Smith, B. 8 days Expiring
30-day Expiry watchlist for checks, certs, training, visas, and agreements.
Missing Evidence gaps by worker, participant, or policy — visible before an audit request.
Export Download a structured evidence pack for internal review or audit preparation.
Four registers, one workspace.
The MVP is scoped to the operational evidence that NDIS providers most commonly scramble to find before an audit — not a full HRIS, rostering system, or clinical platform.
Participants & service agreements
Monitor active agreements, missing signatures, upcoming renewals, and participant-linked evidence. Surface agreements that need review before they lapse.
Incidents & complaints register
Record, assign, and close incidents and complaints. Track actions, follow-up dates, owners, and evidence. The register does not determine reportability — it helps you stay on top of open items.
Policies & procedures
Track policy versions, review due dates, staff acknowledgements, and linked documents. Know which policies are overdue for review and who has not yet acknowledged a change.
6-week NDIS Audit-Ready Ops Sprint.
A concierge setup that imports your real records, configures expiry reminders and evidence workflows, and produces an audit-readiness dashboard and export pack. The founder runs the import so your team does not have to configure everything from scratch.
Setup
Kickoff call, confirm workflow and evidence categories, define reminder windows, collect existing spreadsheets and folders.
Import
Import workers, participants, service agreements, incident and complaint registers, and policy checklists. Link sample evidence files.
Dashboard
Configure views, identify missing and expiring items, review the dashboard with your compliance owner.
Registers
Test incident and complaints workflows, follow-up tasks, policy review flow. Refine fields and status labels.
Export pack
Generate first audit-readiness export. Review folder structure, evidence index, and register format.
Decision
Review results, estimate time saved, confirm gaps found, decide whether to continue as a monthly subscription.
Best fit: Victorian NDIS SIL or personal support provider with 10–100 workers and an upcoming registration, audit, or internal compliance review. The provider agrees to weekly feedback and shares current registers or sample data.
Grounded in official NDIS sources.
Product scope and language are grounded in official NDIS Commission guidance. Care Trail organizes evidence and workflows — it does not interpret regulations, determine reportability, or provide legal advice.
- NDIS Practice Standards Governance, incidents, complaints, worker screening, human resources, and service delivery obligations.Official source
- NDIS Practice Standards Reform – SIL Registration SIL providers face updated registration requirements. Used to frame product urgency.Official source
- NDIS Incident Management Official guidance on incident registers, follow-up obligations, and evidence requirements.Official source
- NDIS Worker Screening Worker screening requirements for registered providers. Used to scope the worker compliance register.Official source
Join the Victorian pilot list.
The pilot is for Victorian NDIS providers who are willing to share their current workflow and want an audit-readiness dashboard built around real records.
- SIL or personal support providers with 10–100 workers
- Upcoming registration, renewal, or audit pressure
- Records currently spread across spreadsheets, email, or folders
- A named owner for compliance — founder, ops manager, or quality lead